ShippingPolicy

Effective Date: July 30, 2026

Thank you for choosing Astonishing Thoughts and Things LLC (“Company,” “we,” “our,” or “us”). This Shipping Policy explains how we process, fulfill, and deliver physical products purchased through our website.

This policy applies to books, journals, workbooks, educational materials, merchandise, and other physical products offered by Astonishing Thoughts and Things LLC.

1. Order Processing

Orders are processed after payment has been successfully received and the order has been confirmed.

Processing times may vary depending on:

·      Product availability

·      Order volume

·      Seasonal demand

·      Special promotions

·      Pre-orders or limited releases

·      Fulfillment requirements

Customers will receive confirmation once their order has been processed.

Please note that processing time is separate from shipping time.

2. Shipping Locations

At this time, Astonishing Thoughts and Things LLC ships within the United States.

We may expand shipping availability to additional locations in the future.

International customers may purchase products through third-party retailers or distribution partners where available.

3. Shipping Methods and Delivery Estimates

Available shipping options and estimated delivery times will be displayed during checkout.

Delivery estimates may vary based on:

·      Shipping method selected

·      Customer location

·      Carrier delays

·      Weather conditions

·      Holidays

·      Other circumstances outside of our control

Delivery estimates are provided by the shipping carrier and are not guaranteed delivery dates unless expressly stated.

4. Shipping Confirmation and Tracking

When available, customers will receive a shipping confirmation email containing tracking information once an order has shipped.

Customers are responsible for providing accurate contact and shipping information at checkout.

5. Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided at checkout is accurate.

If an order is returned to us because of an incorrect or incomplete address provided by the customer:

·      Additional shipping charges may apply for reshipment.

·      Refunds may not include original shipping costs.

·      We are not responsible for delays caused by incorrect customer-provided information.

Please contact us as soon as possible if you need to update shipping information after placing an order. We will make reasonable efforts to accommodate changes before the order has been fulfilled.

6. Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery responsibility is shared with the carrier.

Astonishing Thoughts and Things LLC is not responsible for:

·      Lost packages confirmed as delivered by the carrier.

·      Package theft after delivery.

·      Delays caused by shipping carriers.

·      Delays caused by weather, natural disasters, or other circumstances outside of our control.

If your package appears delayed or missing, please contact us so we can assist in reviewing available tracking information and next steps.

7. Damaged Shipments

If your order arrives damaged, please contact us within 14 days of delivery.

Please provide:

·      Order information

·      Description of the damage

·      Photographs of the damaged item and packaging, when applicable

We will review the request and determine an appropriate resolution, which may include a replacement or other remedy.

8. Pre-Orders and Special Releases

Certain products may be offered as pre-orders or special releases.

For pre-orders:

·      Estimated shipping dates will be provided at the time of purchase.

·      Payment may be collected at the time of purchase unless otherwise stated.

·      Shipping dates may change due to production, printing, or fulfillment timelines.

Customers will be notified of significant changes affecting their order.

9. Bulk and Institutional Orders

Bulk orders placed by:

·      Schools

·      Libraries

·      Nonprofit organizations

·      Community organizations

·      Businesses

·      Other institutions

may have different processing and shipping timelines.

Large orders may require additional fulfillment time and may be subject to separate quotes, invoices, or agreements.

10. Combining Orders

Orders placed separately may not be combined after submission.

If multiple orders are placed, each order may be processed and shipped separately.

11. Third-Party Fulfillment and Retail Partners

Astonishing Thoughts and Things LLC may use third-party fulfillment providers, distributors, retailers, or print-on-demand partners to process and deliver certain products.

When third-party fulfillment is used:

·      Shipping timelines may vary.

·      Customers may receive separate shipping communications.

·      Additional terms from the fulfillment provider may apply.

12. Addressing Shipping Concerns

If you have questions regarding your shipment, please contact:

Astonishing Thoughts and Things LLC

Email: astonishingthoughtsandthings@gmail.com

Website: astonishingthoughtsandthings.com